On the threadwear.store website, you can easily learn about our return and exchange service. We are always committed to providing customers with a great shopping experience, so our return and exchange policy is very flexible and user-friendly.

Return and Exchange Service Policy
Return and Exchange Period:
You can request a return or exchange within 30 days of receiving the product. If you are not satisfied with your order, please contact us as soon as possible.

Return and Exchange Conditions:
The product must be unused, unwashed, and in its original packaging and tags.
Certain products are not supported for return or exchange due to hygiene reasons.
Return and Exchange Process:
Please log in to your account, find the relevant order, and select the product you want to return or exchange.
Fill in the return or exchange application according to the page prompts. We will contact you as soon as possible to confirm after submission.
Pack the product, attach the return label (if any), and choose the appropriate courier to send it back.
Shipping Cost:
If the return or exchange is due to product quality problems or the wrong product was sent, we will bear all shipping costs.
In other cases, the return and exchange shipping costs must be borne by the customer.
Refund Time:
Once we receive the returned item, we will process your refund within 3-5 business days. The refund will be returned to your payment account.
Customer Service:
If you encounter any problems during the return or exchange process, please feel free to contact customer service. Our team will be happy to help you.
Thank you for choosing our website for shopping! We hope you will be satisfied with our products and services.